ARTICLES BY THIS AUTHOR

07/25/2021

It’s all about the experience at Bed Bath & Beyond’s NYC flagship

Immersive experiences abound at Bed Bath & Beyond’s reimagined New York City flagship store.
03/28/2021

SPECS Spring Social: Four key takeaways

Gone are the days when retailers could rely solely on cookie-cutter store designs and conventional business operations to expand their store portfolios. 
03/21/2021

Overheard at CSA’s Top Women in Retail Tech Awards

Chain Store Age honored 17 outstanding female leaders in technology at its Top Women in Retail Tech awards event, which was held virtually earlier this month. 
12/29/2020

CSA Exclusive: Spotlight on store sanitization

The pandemic forced retailers to rethink how to sanitize shared spaces.
11/17/2020

ChangeUp: Technology will champion ‘store of the future’ innovations

Digital innovations will play a significant role in creating new, safer physical spaces. 
11/12/2020

Sephora, Cole Hann, TD Bank on best practices for maintaining dark stores

Retailers learned an important lesson since March: Temporarily shuttered stores need constant attention. 
11/11/2020

CSA Exclusive: Korn Ferry talks about leading teams in a ‘new normal’

Efficiently managing teams in an evolving, unpredictable landscape is more important than ever. It also can be a challenge.
08/30/2020

CSA Exclusive: Camp talks about post-pandemic reopening strategy

Experiential retailer Camp is slowly getting back to business, but the company is taking a new approach to immersive retail.
08/17/2020

SPECS 2020 Exclusive: Retailers adopt new store strategies to deal with pandemic

It’s unanimous: Retailers need to modify the strategies they use to safely reopen and operate stores following an emergency.
08/05/2020

SPECS Recap: How store design is evolving amid the pandemic

Safety is moving to the forefront of store design as retailers continue to grapple with the challenges of COVID-19.