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ARTICLES BY THIS AUTHOR

02/15/2021

Why There’s No More Delaying When It Comes to the Cloud

Consumers, businesses, and technology are all moving faster than ever.
02/07/2021

Analysis: Valentine’s Day Under COVID-19 Will Break Last Year’s Record Sales

Consumer psychology is primed to make Valentine’s Day an even bigger retail event this year than last year, when sales hit an estimated $27.4 billion, representing a 20% year-over-year increase from 2019.
02/04/2021

2021: New Year, Similar Challenges

As we kick off 2021, with the pandemic still unfortunately a top-of-mind concern, retailers continue to face increased pressures and competition, particularly given the significant uptick in online shopping.
02/02/2021

Analysis: Bezos’s departure reflects Amazon shift from retailer to tech company

Amazon’s decision to hand Andy Jassy, head of the Amazon Web Services' (AWS) cloud computing business, the job of replacing Jeff Bezos as Amazon’s chief executive completes Amazon’s shift from being a retailer to a technology company.
01/31/2021

Gift Card Boom: How to maximize spending

With the holiday season now behind us, our unprecedented circumstances brought to light something we all expected: Shopper behavior has changed dramatically. 
01/28/2021

Four ways to rebuild your retail pricing foundation in 2021

The beginning of the year is always a good time to realign business objectives and consider the company’s overall goals.
01/26/2021

Fulfilling Consumers’ Need to Connect with Others in a Virtual World

Gift shopping is arguably one of the most aspirational, thought-filled and human-centered of all shopping experiences.
01/24/2021

Facilities Management: New Best Practices

Long before COVID-19 was even a part of our vocabularies, retail stores have strived to keep their locations clean, safe and visually pleasing.
01/21/2021

Customer-centricity: Predictions for 2021 & beyond

A transformative 2020 has elevated the role of the customer in monumental ways, accelerating any preexisting imperatives that ladder up to business growth.
01/18/2021

How Air Quality Technologies Can Help Keep Shoppers Safer

The concept of a healthy building isn’t new but has become increasingly relevant topic as retailers look to create healthier, safer and more differentiated shopping experiences.