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10/08/2019

Report: Rent the Runway returns to normal operations

Dan Berthiaume
Senior Editor, Technology
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Rent the Runway is reportedly once again accepting new orders and customers.

According to Recode, the fashion rental pioneer has ended an almost one-month-long interruption in its regular business as of Tuesday, Oct. 8. This is one week ahead of a previously announced target date for resuming operations.

In late September, Rent the Runway put a temporary hold on accepting new subscribers and new event rentals after a tech system upgrade in its warehouse caused some orders to be delayed. As of Sept. 27, Rent the Runway was running a short statement at the top of its website that stated: “While we complete a system upgrade, we are not accepting new event reservations for delivery before 10/15.”

According to Recode, Rent the Runway has issued refunds and said it would also give impacted customers $200 in cash. To read the full article, click here.