Autumn is a “warm and fuzzy” season, and some retailers are making sure they give their customers that feeling using omnichannel technology.
The Rolling Stones, Mars, and Unilever all demonstrate that selling items directly to consumers isn’t only an activity for traditional retailers.
Innovative solutions often seem scary, but once they’re brought into the light of day their true value is revealed.
The goal of retail has always been to provide shoppers with the items they want, when and where they want them.
The results are in – and Amazon Prime Big Deal Days was a smash success.
A multiverse of “super apps” is developing in the U.S. retail landscape.
Amazon is accused of “monopolist” practices, with several different potential impacts on the industry.
The date for Amazon’s Prime Day sales extravganza has been set, and the event is worth carefully analyzing.
TikTok now serves as a full-fledged U.S. e-commerce platform, and digital retail will never be quite the same.
Pop culture events are more important to retailing than ever, and marketing and merchandising solutions need to enable quick retailer reaction.
Now that Instacart intends to go public, it’s time to assess what this means both for the grocery technology company and the broader industry.
As Labor Day weekend draws near, it’s time to reflect on some interesting retail mobile app activity from summer 2023.
Artificial intelligence (AI) and machine learning (ML) technology can transform your holiday preparation efforts.
Amazon is once again hosting a fall version of its Prime Day sales extravganza, and retailers should pay close attention to what this means for the state of the industry.
Mick Jagger is 80, and he and his aging bandmates are still a top draw in the youth-oriented popular music field.
It’s too early to know the direction Meta’s new Threads social media platform will follow, but history offers a few possible examples.
Early analysis of Prime Day 2023 results reveals a few key informational nuggets for e-commerce retailers.
Retailers and delivery platforms are finding new ways to extend the reach and visibility of their fulfillment offerings via partnerships.
Amazon’s annual retail sales extravaganza is coming in July, and other retailers can try to beat it or join in the festivities.
The direct-to-consumer (DTC) vertical is producing some interesting technology deployments that transform operations across channels.
The new augmented reality/virtual reality (AR/VR) headset from Apple shouldn’t have much effect on retail in the short term, but the future could be interesting.
Retailers are rapidly finding uses for generative artificial intelligence (AI) that go beyond customer service chatbots.
Spring is traditionally a clean time, and “clean” retail technology initiatives can take many forms.
The Wendy’s Company is starting to distinguish itself as a technology pioneer.
Public excitement around the metaverse has cooled, but that doesn’t mean it isn’t still a major retail technology trend.
The recent Blue Yonder ICON 2023 conference highlighted next-gen supply chain developments and current brick-and-mortar trends.
Retailers are finding a variety of ways to reach out to shoppers who are behind the wheel.
As we observe Earth Month, it’s worth recognizing a few retailers taking a “green” approach to their business.
Amazon is previewing a new proprietary artificial intelligence (AI) platform – what does it mean for retail?
One of the world’s most popular social media apps is loved by U.S. retailers and consumers, but viewed more skeptically by public officials.
The next great retail technology buzzword is actually the abbreviation for artificial intelligence.
Artificial intelligence is becoming an increasingly important technology solution for retail facilities management professionals.
Leading-edge communication technology enables retailers to conduct highly personalized, one-on-one customer interactions – at scale.
A positive customer experience can warm a shopper’s heart on even the frostiest of days.
Three retailers are creating their own very different models for the “store of the future.”
Inflation is still having a major impact on consumer behavior, and retailers need to leverage leading-edge technology to respond.
A new artificial intelligence (AI) platform holds the potential to transform retail.
Customers can receive big love even from smaller retailers.
E-commerce is very big business – and retailers need the right systems in place to handle it properly.
Retailers are leveraging mobile apps to enable a variety of leading-edge features and functions.
I’ve been around the retail technology industry long enough to have witnessed some notable evolution.
Digital twin, supply chain sustainability, and machine learning solutions should all be on display at the NRF 2023 “Big Show.”
Wayfair, Lowe’s and Charlotte Tilbury are all poised for groundbreaking technology achievements this year.
As 2022 draws to a close, it’s time to look back at some retail technology trends that shook up the industry all year long.
Cyber Week defied expectations in ways that should make many retailers happy.
Black Friday is an annual event, but not a static one.
Is DoorDash on the same path to extending beyond on-demand delivery that some of its chief rivals have followed?
Retailers and consumer-facing brands are discovering the advantages of sharing technological capabilities.