Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1998. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted by a variety of publications and news sites including CNBC. Dan also has served as a moderator and panelist at numerous industry events.  




Shipping and returns are a big deal for holiday shoppers

A new survey reveals shipping and returns policies factor heavily into holiday purchase choices.

Sprouts supports holiday catering with Instacart order management tool

Sprouts Farmers Markets is streamlining catering operations and modernizing holiday inventory management.

Exclusive Q&A: Mastercard offers loyalty insight for holidays and 2024

Mastercard sees increased focus on personalization and artificial intelligence (AI) as major developing trends in customer loyalty programs.

How likely are holiday shoppers to use loyalty programs?

A new survey reveals that some consumers segments are more likely to rely on loyalty programs for holiday shopping than others.

X pilots AI platform inspired by ‘Hitchhiker’s Guide to the Galaxy’

The social media network formerly known as Twitter is turning to a classic series of science fiction novels as a basis for its new artificial intelligence (AI) platform.

Amazon hosting Black Friday, Cyber Monday sales; runs Beatles ad

Amazon is starting Black Friday a little early and featuring the Fab Four in its new holiday ad campaign.

Wolverine digitalizes product development

Wolverine Worldwide aims to save time and enhance sustainability with a new product lifecycle management (PLM) platform.

Amazon shuttering Amazon Style brick-and-mortar apparel format

Amazon is ending its sojourn into brick-and-mortar fashion retailing.

Survey: Companies have mixed feelings about generative AI

Corporate users of generative artificial intelligence (AI) see great potential as well as substantial risk in the rapidly evolving technology.

Black Friday starts at Kohl’s Nov. 3; stores to close Thanksgiving

Kohl’s Corp. isn’t waiting till after Thanksgiving to begin its Black Friday promotion, though its stores will shutter Thanksgiving Day.