Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1998. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted by a variety of publications and news sites including CNBC. Dan also has served as a moderator and panelist at numerous industry events.  

 

ARTICLES BY THIS AUTHOR

11/07/2023

Shipping and returns are a big deal for holiday shoppers

A new survey reveals shipping and returns policies factor heavily into holiday purchase choices.
11/07/2023

Sprouts supports holiday catering with Instacart order management tool

Sprouts Farmers Markets is streamlining catering operations and modernizing holiday inventory management.
11/06/2023

Exclusive Q&A: Mastercard offers loyalty insight for holidays and 2024

Mastercard sees increased focus on personalization and artificial intelligence (AI) as major developing trends in customer loyalty programs.
11/06/2023

How likely are holiday shoppers to use loyalty programs?

A new survey reveals that some consumers segments are more likely to rely on loyalty programs for holiday shopping than others.
11/06/2023

X pilots AI platform inspired by ‘Hitchhiker’s Guide to the Galaxy’

The social media network formerly known as Twitter is turning to a classic series of science fiction novels as a basis for its new artificial intelligence (AI) platform.
11/06/2023

Amazon hosting Black Friday, Cyber Monday sales; runs Beatles ad

Amazon is starting Black Friday a little early and featuring the Fab Four in its new holiday ad campaign.
11/03/2023

Wolverine digitalizes product development

Wolverine Worldwide aims to save time and enhance sustainability with a new product lifecycle management (PLM) platform.
11/03/2023

Amazon shuttering Amazon Style brick-and-mortar apparel format

Amazon is ending its sojourn into brick-and-mortar fashion retailing.
11/03/2023

Survey: Companies have mixed feelings about generative AI

Corporate users of generative artificial intelligence (AI) see great potential as well as substantial risk in the rapidly evolving technology.
11/03/2023

Black Friday starts at Kohl’s Nov. 3; stores to close Thanksgiving

Kohl’s Corp. isn’t waiting till after Thanksgiving to begin its Black Friday promotion, though its stores will shutter Thanksgiving Day.