Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1998. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted by a variety of publications and news sites including CNBC. Dan also has served as a moderator and panelist at numerous industry events.  

 

ARTICLES BY THIS AUTHOR

09/26/2019

CSA Exclusive: Chipotle will fill your order – however and wherever you choose

Chipotle Mexican Grill is connecting the digital and in-store sides of the customer experience.
09/25/2019

Report: Rent the Runway cites warehouse system in service issues

The fashion rental pioneer is reportedly facing widespread complaints of late and missed deliveries.
09/25/2019

Kendra Scott keeps customers informed with inventory awareness

A fast-growing specialty jewelry retailer leverages granular data insight for targeted recommendations.
09/25/2019

Report: Dunkin’ Brands faces suit over response to breach

An alleged failure by Dunkin’ Brands to promptly report a 2015 cyberattack may prove costly.
09/25/2019

Survey: Social media affects less than half of consumers

Social influencers in particular are failing to resonate with many shoppers.
09/25/2019

Study: Retailers face increased — and varied — data threats

Retail data breaches remain common as growth slows in industry security spending.
09/25/2019

Carvana gets cars to shoppers sooner in Oklahoma City

The omnichannel used car platform is adding a fulfillment option for customers in the Oklahoma state capital. 
09/25/2019

Vroom hits the gas on digital financing

The national online used auto retailer is streamlining the loan process for its customers.
09/25/2019

Wolferman’s Bakery debuts as online ‘neighborhood shop’

A Harry & David brand is repositioning its assortment, marketing, and social media presence.
09/24/2019

Amazon eases voice shopping with new Alexa-enabled hardware

The e-tail giant’s 2019 devices event included shopping-friendly wearables and a major in-car Alexa integration.