ARTICLES BY THIS AUTHOR
09/26/2019
CSA Exclusive: Chipotle will fill your order – however and wherever you choose
Chipotle Mexican Grill is connecting the digital and in-store sides of the customer experience.
09/25/2019
Report: Rent the Runway cites warehouse system in service issues
The fashion rental pioneer is reportedly facing widespread complaints of late and missed deliveries.
09/25/2019
Kendra Scott keeps customers informed with inventory awareness
A fast-growing specialty jewelry retailer leverages granular data insight for targeted recommendations.
09/25/2019
Report: Dunkin’ Brands faces suit over response to breach
An alleged failure by Dunkin’ Brands to promptly report a 2015 cyberattack may prove costly.
09/25/2019
Survey: Social media affects less than half of consumers
Social influencers in particular are failing to resonate with many shoppers.
09/25/2019
Study: Retailers face increased — and varied — data threats
Retail data breaches remain common as growth slows in industry security spending.
09/25/2019
Carvana gets cars to shoppers sooner in Oklahoma City
The omnichannel used car platform is adding a fulfillment option for customers in the Oklahoma state capital.
09/25/2019
Vroom hits the gas on digital financing
The national online used auto retailer is streamlining the loan process for its customers.
09/25/2019
Wolferman’s Bakery debuts as online ‘neighborhood shop’
A Harry & David brand is repositioning its assortment, marketing, and social media presence.
09/24/2019
Amazon eases voice shopping with new Alexa-enabled hardware
The e-tail giant’s 2019 devices event included shopping-friendly wearables and a major in-car Alexa integration.