ARTICLES BY THIS AUTHOR
09/29/2019
Instagram tests opt-in reminder feature
Instagram is piloting a new instant product launch notification service.
09/29/2019
Study: What drives brand loyalty in personal care?
When consumers select personal care brands, they look beyond price.
09/29/2019
Tilly’s taps Nordstrom exec to oversee merchandising
A specialty retailer is naming a 25-year Nordstrom veteran as chief merchandising officer.
09/29/2019
DoorDash hit by data breach
Data from close to 5 million users of an on-demand delivery platform has been exposed.
09/29/2019
Walmart meets coffee sustainability goal early
A discount giant is continuing its efforts to ensure sustainable sourcing for its private label coffee brands.
09/29/2019
True Value builds up to retail buying event
Independent hardware retailers will have limited-time access to discounted inventory.
09/29/2019
Survey reveals most popular subscription box service
It’s not a close shave for the leading subscription box market share of a well-known men’s grooming brand.
09/26/2019
Study: Automated call centers carry hidden cost
A new survey indicates call center automation drives away customers, incurring losses.
09/26/2019
Survey: Webrooming, showrooming popular with shoppers
Consumers are proving themselves comfortable using multiple channels on the path to purchase.
09/26/2019
Marshalls enters e-commerce late but with three smart moves
Marshalls is a newbie to e-commerce, but already displaying a savvy approach to the channel.