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ARTICLES BY THIS AUTHOR

12/01/2021

Top retail trend predictions for 2022

Retailers have faced challenges from all angles this year.
08/03/2021

Four Questions

Four key questions to ask when planning a new fulfillment center or DC
07/29/2021

How retailers can ensure quick customer adoption of store technology

When implementing new technology in the store, consumer buy-in can be half the battle.
07/28/2021

Lessons Learned From the Reorganization of Sur La Table

As with most predominantly brick-and-mortar retailers, Sur La Table had to implement an almost overnight shutdown of its 130-plus stores at the start of the COVID-19 pandemic in early 2020.
07/26/2021

Post-Pandemic Primer: How to negotiate leases now

As the economy emerges from COVID-19, tenants entering into leases have the opportunity to proactively negotiate certain provisions in order to better protect their businesses in the event of future pandemics.
07/21/2021

Departing with traditional returns

Merchandise returns are just a cost of doing business—a big cost! 
07/20/2021

Modern security analytics are shaping the ‘store of the future’

Throughout history, human beings have been notoriously bad at predicting the future of technology.
07/19/2021

From in-store to dotcom: The war of retail pharmacy

Throughout the past few decades, industries and consumers alike witnessed the emergence of the cola wars, burger wars, and many other memorable brand rivalries.
07/19/2021

Five things retailers can't do (easily) without headless checkout

A little over a decade ago, retailers applauded the shift away from self-hosted, licensed e-commerce platforms. 
07/18/2021

IoT powers up retail energy savings and cost reductions

A few years ago, a national retailer discovered they could save more than $2.5 million annually by making some simple operational changes.