ARTICLES BY THIS AUTHOR
12/01/2021
Top retail trend predictions for 2022
Retailers have faced challenges from all angles this year.
07/29/2021
How retailers can ensure quick customer adoption of store technology
When implementing new technology in the store, consumer buy-in can be half the battle.
07/28/2021
Lessons Learned From the Reorganization of Sur La Table
As with most predominantly brick-and-mortar retailers, Sur La Table had to implement an almost overnight shutdown of its 130-plus stores at the start of the COVID-19 pandemic in early 2020.
07/26/2021
Post-Pandemic Primer: How to negotiate leases now
As the economy emerges from COVID-19, tenants entering into leases have the opportunity to proactively negotiate certain provisions in order to better protect their businesses in the event of future pandemics.
07/21/2021
Departing with traditional returns
Merchandise returns are just a cost of doing business—a big cost!
07/20/2021
Modern security analytics are shaping the ‘store of the future’
Throughout history, human beings have been notoriously bad at predicting the future of technology.
07/19/2021
From in-store to dotcom: The war of retail pharmacy
Throughout the past few decades, industries and consumers alike witnessed the emergence of the cola wars, burger wars, and many other memorable brand rivalries.
07/19/2021
Five things retailers can't do (easily) without headless checkout
A little over a decade ago, retailers applauded the shift away from self-hosted, licensed e-commerce platforms.
07/18/2021
IoT powers up retail energy savings and cost reductions
A few years ago, a national retailer discovered they could save more than $2.5 million annually by making some simple operational changes.