Brookshire Grocery Co. is using a new cloud-based point-of-sale system to integrate its in-store technology solutions.
The Tyler, Texas-based supermarket company is implementing the NCR Emerald cloud-based POS solution, which connects to the company’s store operations platform, NCR Commerce (NCP). The solution, which is currently live in one store, is rolling out acrossall of Brookshire’s 206 locations.
Designed to unify all technology needed to run the store, NCP will streamline workflows and improve consumer experiences across all of Brookshire’s sales channels. Further, the solution will enable the grocer to bring innovation to market faster and at a lower cost. For example, POS and self-checkout upgrades and changes to loyalty programs and payments that often took long periods of time to build, test and roll out can now be achieved much quicker, according to a company statement.
“Brookshire places a priority on customer service, and we’re looking for ways to leverage technology to improve the experience for our customers,” said Shawn Sedate, CIO of Brookshire Grocery Co. “By simplifying and standardizing our store infrastructure, we’ll have more time to focus on customer needs and create offers that keep shoppers coming back.”
Brookshire Grocery Co. operates the Brookshire’s, Super 1 Foods, FRESH by Brookshire’s, Spring Market and Reasor’s banners, along with three distribution centers throughout Texas, Louisiana, Arkansas and Oklahoma.